When you send us an email or other messages via Facebook or Instagram, we may collect those messages. Sometimes we may ask you for your personal information that is relevant to the situation in question. This allows us to process your questions and answer your requests. We will not combine this information with any other personal information we may have.
Storage of data
The data is stored on our own secure Sock & Sock servers or those of a third party. We will not combine this data with other personal data we have.
The data linked to our service will be kept for the duration of your subscription plus 5 years. If you want to delete your personal information, you can do so below this page. Can’t do this? Please mail to firstname.lastname@example.org.
Your data will only be shared with third parties if it is necessary for the provision of our service. This means that your data will be shared with web applications that we use for the benefit of our webshop, employees to help you and postal companies for shipping.
Our shop is built with WordPress and linked to Woocommerce for easy order management. The payments are handled by Mollie. These web applications have access to your data for support and operation of the webshop.
To deliver the socks to your home we use the services of PostNL, Postedd and Sandd. These postmen will see your name, address and place of residence.
Furthermore, in some cases the information may be shared internally. Our employees are obliged to respect the confidentiality of your information.